Returns/Exchanges

Thank you for your purchase. We hope you are happy with your purchase, however, if you are not completely satisfied with your purchase for any reason, you may return it to us for full refund. Please see below for more information on our return policy. 

RETURNS

All returns must be postmarked within 15 days of receipt of your shipment. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

Please click the link below to process a return:

https://www.amour-vogue.com/a/returns

EXCEPTIONS

SALE items are final and cannot be returned for any reason.  No exceptions.

Any items clearly used or worn will not be able to be refunded for any reason.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
 support@amour-vogue.com